How Rental Works
How Rental Works
It’s Ezzy Peezy Lemon Squeezy..!
At Serendipity Couture, renting your dream dress is a breeze. Here's everything you need to know about our rental process:
1. Shipping & Returns On Us
- We take care of all shipping and return costs—no extra fees to worry about.
- A return label will be included in your package for an easy and hassle-free return process.
2. 4-Day Rental Period
- Your rental period is for 4 days. For example, if your rental is from October 1st to October 4th, you’ll receive your dress before October 1st, and you’ll need to return it on or before October 4th.
- Late returns will incur a $50 fee per day if returned without prior notice.
3. No Refund for Cancellations
- Please note, we do not offer refunds for cancellations. However, you can reschedule for free up to 48 hours before your rental start date.
4. Extend Your Rental
- Want to keep the dress for longer? No problem! Just contact us, and we'll extend your rental for an additional $30 per day.
- Please note: Late returns without prior notice will be charged $50 per day.
5. In-Person & Virtual Try-On Options
- If you're located in Phoenix, Arizona, we offer in-person appointments. Check our address here and stop by to try on your favorite dresses.
- Not in Phoenix? Don’t worry! We provide virtual try-on appointments so you can find your perfect fit from anywhere.
- Not sure what to choose? Feel free to call us or book an appointment, and our styling team will assist you in selecting the ideal dress for your special event.
6. We Have a special ONE day Rental for Arizona
- Need the dress for just ONE day? Use code ONEDAYBLAST at checkout for a special 30% off on your one-day rental! Email us at serendipitykouture@gmail.com to avail the discount.